Emergency Response

Emergency leak response is what we do when something is actively going wrong and waiting until next week isn't an option. We maintain same-day dispatch capability across Metro Vancouver for active leak and flood events. The first call goes to a real leak detection professional, not a call centre. The first visit produces actionable location and a path forward — usually within a few hours of the initial call.

Who this service is for

• Residential
• Commercial
• Government

Why BC Water Leaks for emergency response

BC Water Leaks is a sub-division of Leak.ca, the Greater Vancouver leak detection company trusted since 1999. Every site visit is delivered by certified technicians using calibrated equipment, with documented findings formatted for insurance, engineering and procurement use.

We don't sell remediation. Our role is independent detection and assessment — the data you and your professional team work from.

Pairs well with

Clients booking emergency response often combine it with Residential Leak Detection or Strata & Building Investigations — particularly when the underlying issue spans multiple systems or when documentation needs to support a broader investigation.

How to prepare for your visit

1. Document what you're seeing. Photos, dates, sounds, water-bill changes, anything unusual. The more we know in advance, the faster we can locate.
2. Clear access to the suspected area. Move furniture, stored items, and rugs. Non-invasive methods still need clear sightlines.
3. Have system history ready. Recent plumbing work, prior leaks, renovations, age of property, prior insurance claims.
4. Confirm the email for your report. Photo-linked report delivered within 48 hours (often same-day for residential).